I was on Twitter a bit ago and something was acting funny. I couldn’t see what I had updated under, “What you’re currently doing” or whatever it says. I figured to move on and go back to my work. Just another Twitter bug. Then I go to the Twitter page again about 20 minutes later to find that I’m logged out. Odd, I try to log back in. Then I find that my account has been deleted! I go to restore my account to find that they cannot find my email address. My account is @tibbon.
I am not a spammer. I have a .8/1 following/follower ratio. I don’t pimp products on there. I don’t overuse (or even use) their API, asides from my blog posting links there. I haven’t posted anything offensive. Nothing about my account makes me look like a spammer or someone that should be deleted.
My password I don’t think is guessable/hackable, but I’ll take that as a possibility. It’s kinda longish and alphanumeric. I’m kinda hoping this is what happened.
The other week, Twitter having the massive problems and temporarily losing users was pretty bad… but now randomly (seemingly) deleting users accounts? That’s just low!
I’ve posted a topic to their customer service forum here and put in a issue ticket. Needless to say, I’m fairly pissed, even if its a temporary bug/misunderstanding. I should have at least gotten an email from them about it. I just created the account @unbanTibbon. I’ll be on there until things are normal. I also pushed out a Digg story about this, just so more people will see it (and someone hopefully help since Twitter has no phone number for customer-support).
UPDATE #1, 8:46pm: Instead of trying to request un-deletion with my email address, I tried my username and got the notice, “This account has been suspended due to violations of the Terms of Service. If you have questions, please contact customer support.” Definitely not a mistake. Definitely uncool. Sigh.
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Dan
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